Send and Returns
Shipping time
We sell products from our own brand MD and from the brand F.R.A, our own brand items will be shipped in 1-4 days and the F.R.A products in 1-7 days.
We ship worldwide, a breakdown of the shipping time:
- Netherlands 1-2 days
- Germany & Belgium 2-4 days
- Europe 3-10 days
- Outside of Europe 1-2 weeks
- Australia & New Zealand 2-3 weeks
Postage costs
Europe €4 to €12
Outside Europe €12 to €24
Is your purchase not quite what you expected? Doesn't matter, you can always return it! Below is a step-by-step plan:
- You can return your order within 30 days;Complete the return form completely and always send it with you; Go to our return portal via this link: https://mdequestrians.shipping-portal.com/rp/
- Put the item unused, with card and clean (it is allowed to fit) in the original packaging and write the return address clearly on the package; Drop off your package at a post office;
- If you return the entire order, you will receive the total purchase amount back on your account. So also the possible € 3.95 shipping costs of your original order. The shipping costs for returning are for your own account;
- If you return part of the order, you will only receive a refund for the purchase price of these items. In that case you will not receive any shipping costs of your original order back;
Returning part of your order is at your own risk. So keep the proof of delivery until your package has arrived and processed with us. You will receive an e-mail from us when we have received your package and when your money has been refunded;
Return Adress:
MD equestrians
T.a.v. Marloes Blok
Uitgeesterweg 27
1911NK Uitgeest
Nederland